Service and Support
Take a look at the downloads, how to animations, email us a question or just give us a call for a chat.
At Condor we are obsessed with service quality!
We may have been judged to have the best service in the UK (Canon accreditation), but we constantly strive to get better. It starts by employing the best technicians in the industry, providing them with first class training and equipping them with comprehensive spare parts to make a fix first time. But the special Condor ingredient is attitude. Our service team is empowered and motivated to do whatever it takes to delight our customers. It’s common in this industry to target engineers on high number of calls (which means a rushed job) or target them to have a low spend on parts (which leads to part life being stretched and unreliability). At Condor the only measure that counts is customer happiness.
What makes our service special
The best engineers in the industry
Rigorous preventative maintenance
Very high parts stockholding to avoid delays
Microsoft Certified IT technicians
Rapid response to breakdowns
An attitude that means we will never rest until you are delighted
Dont take our word for it.
See what our customers have to say!
