Service and Support

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At Condor we are obsessed with service quality!

We may have been judged to have the best service in the UK (Canon accreditation), but we constantly strive to get better. It starts by employing the best technicians in the industry, providing them with first class training and equipping them with comprehensive spare parts to make a fix first time. But the special Condor ingredient is attitude. Our service team is empowered and motivated to do whatever it takes to delight our customers. It’s common in this industry to target engineers on high number of calls (which means a rushed job) or target them to have a low spend on parts (which leads to part life being stretched and unreliability). At Condor the only measure that counts is customer happiness.

What makes our service special

The best engineers in the industry

Rigorous preventative maintenance

Very high parts stockholding to avoid delays

Microsoft Certified IT technicians

Rapid response to breakdowns

An attitude that means we will never rest until you are delighted

Dont take our word for it.
See what our customers have to say!

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Condor Office Solutions for photocopiers and printers in Southampton, Portsmouth, Bournemouth, Basingstoke, Winchester, Poole, Andover, Chichester, Salisbury, Hampshire and Dorset.